TERMS AND CONDITIONS

TERMS OF SERVICE

The following terms and conditions govern all sales and transactions between Blakino.com and the buyer. By placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If any part of these Terms & Conditions is not acceptable to you, please refrain from using this website or contact Blakino before making a purchase.

PRICES

All prices displayed on Blakino.com are in Bangladeshi Taka (BDT) and are retail prices. Prices do not include taxes, duties, import fees, or any additional charges imposed by local authorities unless otherwise stated. We reserve the right to adjust prices at any time without prior notice if an item is incorrectly priced. Customs policies and charges vary by country, and Blakino.com is not responsible for any additional fees levied once the purchased items reach your destination.

PAYMENT

We accept bKash and Cash on Delivery (only within Dhaka Metro).

Blakino.com ensures secure transactions by encrypting payment information via a secure payment gateway using SSL (Secure Socket Layer) protocol. To maintain a high level of security, we may require further verification if a transaction appears suspicious.

DELIVERY TIME & CHARGES

Delivery timelines are dependent on courier schedules. While we strive for timely deliveries, Blakino.com is not responsible for any delays caused by courier services. All delivery estimates are based on business days.

STOCK AVAILABILITY

Some products listed on Blakino.com may be temporarily out of stock. In such cases, we will notify you promptly. If you wish to order an out-of-stock item, you can sign up for restock notifications. We reserve the right to cancel an order if stock levels or pricing were incorrect at the time of purchase. If we are unable to fulfill your order, we will notify you and offer the option to cancel.

PRODUCT COLORS & MATERIALS

The colors of products displayed on Blakino.com may vary due to monitor settings. We strive to represent product colors and materials as accurately as possible. Blakino products are made from high-quality natural leather, which may have slight variations in texture and color. These natural differences should be viewed as unique characteristics rather than defects. Leather products are sensitive to moisture, and exposure to heavy rainfall should be avoided.

PRODUCT SIZES

All product sizes displayed on Blakino.com are external dimensions measured in centimeters.

FORCE MAJEURE

Blakino.com shall not be liable for delays or failure to fulfill orders due to circumstances beyond our control, including but not limited to natural disasters, war, civil unrest, strikes, government regulations, or other unforeseen events.

RETURN POLICY

Customers have the right to return products upon delivery if they are unsatisfied. The return must be made immediately to the delivery personnel. Refunds will be processed only after the returned item has been received and inspected.

WARRANTY & COMPLAINTS

Blakino.com offers a 30-day warranty covering manufacturing defects and material faults under normal usage. This warranty does not cover damages caused by misuse, improper maintenance, or unauthorized alterations. Complaints regarding defects must be reported within 30 days of purchase. Based on our assessment, we may offer repair, exchange, or a refund.

PRIVACY POLICY

Blakino.com values your privacy and follows industry-standard security measures to protect your personal information. All payment details are encrypted using SSL technology. While we implement strict security protocols, no online transmission is 100% secure. We reserve the right to modify our privacy policy at any time. If significant changes occur, we will update this section accordingly.

For inquiries regarding personal data access, corrections, or deletion, please contact us.

COPYRIGHT

The design, text, graphics, content, and materials on Blakino.com are protected by copyright, trademarks, and other intellectual property laws. Unauthorized reproduction, distribution, or modification of any website content is strictly prohibited.

TRADEMARKS

All trademarks, logos, and service marks displayed on Blakino.com belong to Blakino or their respective owners. No part of this website grants any license or rights to use these marks without prior written permission.

LINKING TO THIS WEBSITE

You may not create or maintain links to Blakino.com without prior written permission. Framing or displaying this website’s content on another platform without authorization is strictly prohibited. Any permitted links must comply with applicable laws and regulations.

For further inquiries, please contact our support team at blakino.com